24/7 emergency callouts across Liverpool & Merseyside

07476 248713

Terms & conditions

Last updated: 30 September 2026

Prices and quotes

Prices on this website are for typical jobs. We always confirm and agree the final price with you before starting work. Parts are extra where needed and agreed with you first.

Bookings and cancellations

Online bookings are requests until we confirm them. If you need to cancel or move an appointment, please give us at least 24 hours’ notice.

Payment

Payment is due when the work is complete, unless agreed otherwise. Boiler installations may require a deposit, which we will confirm in writing.

Guarantees

Our workmanship is guaranteed. Boiler and parts warranties are provided by the manufacturer on their terms, which usually require an annual service.

Gas safety

If we find an appliance that is unsafe, Gas Safe regulations require us to make it safe — this can mean turning it off and labelling it until it is repaired.

Complaints

If you’re not happy with our work, please contact us on 07476 248713 or mr.arashemami@gmail.com and we will put it right. Your statutory rights are not affected.

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